Effective Date: July 1, 2026

All City Electric (“we,” “our,” or “us”) operates the website https://allcityelectric-ace.com/ (the “Site”). We are committed to protecting your privacy and managing your personal data transparently and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or utilize our electrical services, in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

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1. Data Controller

For the purposes of the GDPR, All City Electric is the Data Controller for the personal data collected through this Site and our services.

• Business Name: All City Electric

• Postal Address: 3111 S Valley View Blvd  L106, Las Vegas, Nevada 89102

• Phone Number: (702) 445-8850

• Email Address: office@allcityelectric-ace.com

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2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“personal data”). The types of personal data we collect depend on how you interact with our Site:

• Identity & Contact Data: Name, billing address, service delivery address, email address, and phone number when you request an estimate, schedule services, or fill out a form.

• Technical & Usage Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

• Financial Data: Payment details processed through secure, third-party PCI-DSS compliant payment gateways if you settle invoices online. We do not store raw financial account numbers on our servers.

 

3. How We Use Your Personal Data and Legal Bases

Under the GDPR, we must have a lawful basis to process your personal data. We rely on the following bases:

Purpose/ActivityType of DataLawful Basis for Processing

To register you as a new customer, process transactions, and deliver requested electrical services.Identity, Contact, FinancialPerformance of a Contract: Necessary to fulfill our agreement with you.

To respond to inquiries, request estimates, or provide technical assistance via email or phone.Identity, ContactPerformance of a Contract or Legitimate Interests: To effectively communicate and run our business operations.

To manage our relationship with you, including notifying you about policy updates or asking for service reviews.Identity, ContactPerformance of a Contract or Legal Obligation: Necessary to comply with statutory rules.

To administer and protect our website, prevent fraud, and perform troubleshooting or data analysis.Technical, UsageLegitimate Interests: Running our business securely, providing IT services, and network safety.

To deliver relevant marketing communications, energy efficiency newsletters, or promotional updates.Identity, ContactConsent: Where you have explicitly opted-in to receive such updates. You can withdraw consent at any time.

 

4. Cookies and Automated Data Collection

Our website uses cookies and similar tracking technologies to analyze trends, administer the site, and track user movements around the platform.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or fail to function properly.

 

5. Data Sharing and Disclosures

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share your data with trusted third parties in the following limited circumstances:

• Service Providers: Contracted third parties who support our business, such as web hosting providers, CRM integrations, invoicing/payment processors, or IT software administrators. These parties are contractually bound to keep your data confidential and secure under GDPR-compliant Data Processing Agreements (DPAs).

• Legal Obligations: Where required by law, regulation, or court order to protect our rights, your safety, or the safety of others.

 

6. International Data Transfers

All City Electric is based in the United States, and our servers are located there. If you access our website from the European Economic Area (EEA), the UK, or Switzerland, your personal data will be transferred to and processed in the United States.

To ensure your data receives an adequate level of protection, we rely on standard contractual clauses approved by the European Commission, or ensure that our cloud-based service providers maintain robust security certifications.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or statutory reporting requirements.

When your data is no longer required, it is securely deleted, destroyed, or irreversibly anonymized.

 

8. Your GDPR Rights

If you are located within the European Union or the United Kingdom, you have specific rights under the GDPR regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct incomplete or inaccurate information.

• Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain conditions.

• Right to Restrict Processing: You have the right to ask us to suspend processing your personal data.

• Right to Data Portability: You can request the transfer of your data to another party in a structured, machine-readable format.

• Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at office@allcityelectric-ace.com. We will respond to your verified request within 30 days. You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our data practices violate data protection laws.

 

9. Data Security

We implement appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, accessed, or altered in an unauthorized way. Access to your personal data is restricted strictly to employees, contractors, and agents who have a legitimate business need to know.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements. Any modifications will be posted directly on this page with an updated "Effective Date." We encourage you to review this policy periodically.

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